Operations Manager - Food Manufacturing or CPG Industry Job at Talent Harbor, Frederick, MD

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  • Talent Harbor
  • Frederick, MD

Job Description

Job Description

💼 Operations Manager – Wholesale Operations & Customer Experience

📍 Frederick, MD (On-site | Full-time)

Bring calm to the chaos. Lead with care. Build something that lasts.

We’re partnering with a longstanding, family-owned food manufacturer that’s been crafting honest, homestyle products for decades. Their customers? Independent retailers, farm stores, and small grocers who truly value personal relationships and dependable service. 🤝

They’re looking for an Operations Manager who’s ready to take charge of the wholesale operations and customer experience team — someone who can create structure, boost communication, and make things run smoothly from order to delivery. 🚛

If you love organizing moving parts, leading people with empathy, and improving systems that actually matter… you’ll feel right at home here. 🏡

🌟 What You’ll Do

  • Lead and coach a small (but mighty 💪) operations team of four
  • Oversee the full order process — from entry ➡️ production ➡️ shipment
  • Strengthen communication across departments (office, warehouse, production)
  • Manage key wholesale accounts and ensure top-notch service
  • Track KPIs and find ways to work smarter, not harder
  • Jump in when needed — this is a hands-on leadership role

🎯 What You’ll Bring

  • 5+ years of experience in operations, order management, or customer service leadership (food, CPG, or distribution a plus)
  • Strong communication, organization, and follow-through skills
  • ERP experience (BlueLink or similar systems)
  • Data-driven mindset — loves using KPIs to improve performance 📊
  • A steady, upbeat, “let’s figure it out” attitude
  • Willingness to work on-site in Frederick, MD and travel occasionally (10–15%)

💰 What’s in It for You

  • $75,000–$90,000 base salary + up to 5% bonus
  • Profit sharing & comprehensive benefits package
  • 3 weeks PTO + paid holiday break 🎄
  • Low-deductible health plan ($25/week employee contribution)
  • Genuine culture, long-term stability, and the chance to make a real impact

This isn’t your typical corporate role. It’s a chance to lead with purpose, make things better every day, and be part of a business that still believes in doing things the right way. 🙌

👉 Ready to bring calm, care, and structure to a growing legacy brand? Apply today!

Job Tags

Full time, Work at office,

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