Medical Virtual Assistant (Urgent Care Support) Job at Gentask Virtual Assistance Services, Columbia, SC

b3lRZ0Y3ckFFVzBTUGlTeW04RU12WTdjbEE9PQ==
  • Gentask Virtual Assistance Services
  • Columbia, SC

Job Description

Medical Virtual Assistant (Urgent Care Support) About the job Medical Virtual Assistant (Urgent Care Support) Job Title: Medical Virtual Assistant (Urgent Care Support) Job Type: Full-Time (7 hours per day) Location: Remote Salary: 40,000 per month About the Role We are looking for a Medical Virtual Assistant to support an Urgent Care facility by managing patient phone inquiries and administrative tasks. The ideal candidate will have experience in medical customer service and be comfortable assisting patients with appointment scheduling, prescription issues, insurance verification, and missing paperwork. Key Responsibilities Answer and triage patient calls professionally and empathetically. Schedule, reschedule, and cancel appointments based on patient needs. Assist with prescription-related concerns, including refill requests and pharmacy coordination. Verify insurance coverage and in-network status for patients. Help patients complete missing forms and paperwork. Document patient interactions accurately and escalate complex issues as needed. Maintain patient confidentiality and adhere to HIPAA regulations. Qualifications Experience as a Medical Virtual Assistant, Medical Receptionist, or in Healthcare Customer Service. Familiarity with EHR/EMR systems (experience with Athenahealth, eClinicalWorks, or similar is a plus). Knowledge of medical terminology, insurance processes, and scheduling protocols. Strong communication skills in English (bilingual in Spanish is a plus). Proficiency with computer applications and ability to learn new systems quickly. Excellent problem-solving skills and attention to detail. Why Join Us? Work remotely with a stable 7-hour workday. Support a healthcare team dedicated to patient care. Opportunity for long-term engagement and professional growth. If you have experience in medical customer support and want to make a difference in patient care, wed love to hear from you! #J-18808-Ljbffr Gentask Virtual Assistance Services

Job Tags

Full time, Remote work,

Similar Jobs

Casco Construction Corp

Residential Construction Project Coordinator Job at Casco Construction Corp

 ..., contract preparation and execution, develop and manage projects in Buildertrend, organize and maintain project documentation, subcontractor and vendor coordination, field support and project close-out support Casco Construction Corp. employs a terrific team comprised... 

Innovative Consulting Inc (ICI)

Automation PLC Engineer Job at Innovative Consulting Inc (ICI)

 ...relevant engineering experience in the Pharmaceutical or Chemical industry Hands-on experience in configuring and troubleshooting PLC & HMI systems (Rockwell, Siemens). Solid understanding of Computer System Validation (CSV) for qualifying automation systems. In... 

Diversified Transfer and Storage, Inc.

Class A Class A OTR Truck Driver Job Job at Diversified Transfer and Storage, Inc.

Class A Class A OTR Truck Driver JobLTL OTR refrigerated dedicated routes.Pay: $70,000 to $110,000Health, 401K, paid vacation, performance incentives.How to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to... 

Farm Job Search

Dairy Herdsman / Farm Worker Job at Farm Job Search

 ...Dairy Herdsman / Farm Worker (5948) Location: Illinois JobNumber: 5948 Herdsman/Farm Worker Position available on an expanding 350 cow, clean, modern dairy farm in South Central Illinois. Farm also grows corn, soybeans, wheat and hay. Must have experience with... 

Safelite

Auto Glass Installation Technician Trainee Job at Safelite

 ...fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will...