Job Description

Job Description

Director of Security - Casino - Eagle Pass, TX ($120K-$135K) plus relocation

Oversees all aspects of the Casino Security Department through effective departmental leadership, and develops and implements policies and procedures to protect property and the integrity of the operation. The primary responsibility is to ensure enforcement of all applicable Casino Tribal Codes, Gaming Regulations, and the safety of all the guests and Team Members of Casino and Hotel.

Essential Functions

Performs all functions in accordance with applicable Tribal, Federal, other laws, Gaming Regulations, and Casino policies and procedures.

Ensures the highest possible standards of guest service are provided, and listens and responds to guest and Team Member concerns and questions.

Responsible for protection of Casino and Hotel gaming assets.

Responsible for the day-to-day operations of the Security Department.

Ensures the operation of a 24-hour, 7 day a week Security Operation to provide timely response to routine and emergency situations.

Participates in the reporting and directing of safety issues.

Conducts internal or external investigations.

Ensures all Team Members are complying with Gaming Regulations, KTTT Gaming Ordinance, Minimum Internal Control Standards (MICS), policies, and procedures.

Develops and/or administers operational policies and procedures consistent with the Standard Operation Procedures Manual, and applicable MICS.

Provides security guidance at all levels in both routine and non-routine situations, exercise discretion, and independent judgment.

Approves and reviews departmental reports.

Prepares and develops budget recommendations.

Manage and supervise department Team Members, including hiring, training, developing, and separating employment.

Directs and leads Team Members to meet management directives.

Assists in developing and administering training programs for the Security Department Team Members, and develops and administers applicable training programs for all Team Members.

Reviews all incident reports, and provides statistical data to KGC and Casino management.

Takes required enforcement action for violations of Tribal, State, and Federal laws. If warranted, may call Tribal Police and local authorities for assistance.

Investigates vehicle accidents or guest service concerns in regard to complaints.

Assures that company vehicles use is scheduled according to policy, and that vehicles are available and ready for use prior to issuing keys.

Maintains and develops strong community relations with law enforcement agencies as necessary.

Assists in the training and development of Tribal Member Team Members following the tribal member preference policies.

Attends, and satisfactorily completes, all required training as assigned and required.

Manages and maintains security of confidential information entrusted to position.

Minimum Requirements to Qualifications:

1. Bachelor’s Degree in Criminal Justice, or a related field.
2. Five (5) years’ experience in a managerial or higher position; director position preferred.
3. Five (5) years’ experience in security; law enforcement preferred. 4) A combination of education and experience may be substituted.
4. Demonstrated experience in training.
5. First aid and CPR Certifications; must have or obtained within ninety (90) days of employment.
6. Bilingual in English and Spanish, preferred.
7. Native American Gaming experience, preferred.

Other Criteria:

Qualified Traditional Tribe of Texas Members and qualified Native American preference is observed.

Knowledge, Skills, and Abilities:

1. Knowledge of safety operations and procedures, safety methods and practices, and guest service skills in a casino environment.
2. Knowledge of applicable federal, state, county, local laws, and Gaming Regulations.
3. Knowledge of supervisory/manager techniques.

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