Job Description
Job Description
Job Description
Do you like the versatility of juggling multiple tasks at once, being a resource for customers that have questions, and have an excellent work ethic? Multi-tasking is important to us, as well as attention to detail. If you have customer service experience, have a positive attitude, and enjoy working with people in a fast-paced environment, we want to talk to you!
DUTIES:
• Assist customers with questions and payments.
• Daily deposit, processing credit card and ACH payments.
• Maintain DocuWare AR files.
• Reconcile monthly payments.
• Work closely with leasing company to collect payments.
• Contacting customers regarding past due invoices in a professional manner to reduce the outstanding receivable while maintaining good customer rapport.
• Demonstrate understanding of contract language and billing.
• Follow the established collection policy through verbal and written customer communication.
• Provide updated payment information and explanation for non-payment on past due accounts through payment applications and cash receipt system.
• Making timely follow-up collection calls as well as sending correspondence on past due invoices via fax, email, and demand letters as per established collection policy, to resolve the problems/reasons for the past due balance.
• Review and analyze aging reports and provide recommendations to management.
• Work with outside collection agency.
EXPERIENCE REQUIRED:
• Multi-task and establish priorities.
• Exceptional written and verbal communication skills.
• Interact within the team process to resolve issues, improve processes and communication.
• Responsible to work and interact effectively and professionally with all internal customers/co-workers throughout the organization.
• Represent the Company in a professional and positive manner.
• Work in a collaborative manner to ensure that all functions of the departments are covered, providing backup for other team members as required.
• Exceptional analytical and problem-solving abilities, attention to detail, willingness to share ideas for improved efficiencies/processes.
• Proficient understanding of MS Office Suite including Word and Excel.
• prepare routine reports, memos, spreadsheets, and correspondence as required.
• Highly organized, with a strong work ethic, integrity, and honesty.
• Self-motivated, able to prioritize personal workload, requiring minimal supervision.
• 1 year of accounting experience.
• Associate degree (A.A.) or equivalent from a two-year college or technical school, or two (2) years of related experience is preferred.
• Other education and/or experience may be considered as a substitute.
• Customer service skills
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1086
Company Description
This company offers growth and a great group of people to work with.
Job Tags
Contract work, Temporary work,